Shipping Policy

Last Updated: 03/11/2024

Thank you for shopping at SBColtd. This Shipping Policy explains how orders are processed and delivered when you purchase products from our website.

Our website address is:
https://sbcoltd.com

By placing an order through our website, you agree to the terms described in this policy.

Order Processing

All orders are processed after payment confirmation.

Orders are usually processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may take slightly longer. If your order will be delayed, we will notify you using the contact information provided during checkout.

Shipping Fee

SBColtd uses a flat delivery fee for all orders.

A fixed shipping fee of 700 Thai Baht (THB) will be applied to each order regardless of the quantity purchased.

This fee will be clearly shown during the checkout process before payment is completed.

Shipping Locations

We currently ship to locations where our delivery partners operate. If your location is outside our delivery coverage, you may contact us for assistance before placing an order.

Delivery Time

Delivery time depends on your location and the shipping service used.

Most orders are delivered within 3–7 business days after they are shipped.

Delivery times may vary due to:

  • Distance from the shipping location

  • Local courier delays

  • Weather conditions

  • Public holidays

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with delivery information when available.

This allows you to track the progress of your shipment.

Incorrect Shipping Information

Customers must provide accurate shipping details during checkout.

If the shipping address is incorrect or incomplete, delivery may be delayed. SBColtd is not responsible for orders delivered to an incorrect address provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, leaking, or incomplete, please contact us within 48 hours of delivery.

When contacting us, include:

  • Your order number

  • Photos of the product and packaging

  • A short explanation of the issue

Our team will review the case and arrange a replacement or solution where appropriate.

Contact Us

If you have questions about shipping or delivery, please contact us.

Email: contact@sbcoltd.com
Website: https://sbcoltd.com

We will respond as soon as possible to assist you.